Tumi Wood Alliance is an online store offering high-quality, handcrafted wooden products sourced from skilled artisans in Ghana.

We are based in [Insert Location], Ghana, but we ship our products worldwide.

Currently, we operate primarily online. However, we may have select showrooms or partner stores—please check our Contact page for details.

Simply browse our collection, add items to your cart, and proceed to checkout. Follow the steps to enter your shipping details and complete payment.

We accept major credit/debit cards, mobile money (MTN, Vodafone Cash, AirtelTigo), PayPal, and bank transfers.

Yes! We offer custom woodwork services. Contact us with your specifications, and we’ll work with you to create your unique piece.

Yes, we ship worldwide. Shipping costs and delivery times vary based on location.

Local orders within Ghana typically take 3-5 business days, while international orders may take 7-14 business days, depending on the destination.

Once your order is shipped, we’ll send you a tracking number via email. You can use it to check your order status.

No, you can checkout as a guest. However, creating an account allows you to track orders and save your preferences.

Click on “Forgot Password” on the login page, and we’ll send you a reset link via email.

You can reach us via email at [Insert Email], phone at [Insert Phone Number], or through our live chat feature.